If your business or residence makes use of a monitored fire alarm, please take note that the call-in number is changing at the end of the year.  It is important that you inform your monitoring company of the change prior to December 31st, 2017.

Alarm Monitoring Companies use a direct dial number to call the “Alarm Line” in our 9-1-1 call center in Strathcona County and this number is answered in priority sequence.

The new number to call for Alarm Monitoring Companies is (780) 449-9701

Please make note of the new number and forward this information on to your Alarm Monitoring provider. If using the old number, the call will only be transferred to the new number until December 31, 2017.

This does not affect direct dialed 9-1-1 calls made from someone in our area, these calls will still be handled in the same professional manner as always.